Joia Paraiso By Iberostar (Adults Only) Hotel Puerto Morelos, Puerto Morelos - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710

Joia Paraiso By Iberostar (Adults Only) is a 5-star hotel tailored for guests 18 and older, featuring direct beach access and an all-inclusive experience. The resort includes five themed restaurants, a wellness spa, and recreational activities focused on relaxation and enjoyment.

Rooms & Amenities

Rooms at Joia Paraiso By Iberostar are designed with luxury in mind, including amenities like air conditioning, minibars, and premium toiletries. Guests can opt for suites with private terraces and spa baths, ensuring a high level of comfort and relaxation.

Dining Options

The hotel offers diverse dining options, including five à la carte restaurants and buffets featuring international cuisine. Guests can enjoy 24-hour room service alongside specialty dining experiences throughout their stay.

Leisure & Activities

Leisure activities include access to a state-of-the-art gym, multiple swimming pools, and various water sports. The Spa and wellness center provides therapeutic treatments, while golf enthusiasts can play at the nearby Iberostar Playa Paraíso Golf Club.

Services & Sustainability

Joia Paraiso By Iberostar includes services like 24-hour concierge and free airport transfers for stays over three nights. The hotel promotes sustainable practices and is committed to environmental conservation.

“The Iberostar Grand Paraiso is perfectly situated along the stunning sandy beach of Playa Paraiso, making it easy to unwind and enjoy the beautiful Riviera Maya.”view full review

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“An exceptional resort with attentive, friendly staff!” view full review

Top location:Highly rated by recent guests(10.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Joia Paraiso By Iberostar (Adults Only) serves a full breakfast for free.

There are no cribs provided in a room.

Pets are not allowed.

English, German, Spanish

Number of rooms:22

Former name

iberostar grand paraiso (adults only)

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

60 m²

Bed options:

1 King Size Bed

Coffee machine

Balcony

room details

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Top Floor Suite

Max:

2 persons

60 m²

Bed options:

1 King Size Bed

Garden view

Coffee machine

Balcony

room details

Check Prices

Suite

Max:

2 persons

60 m²

Bed options:

1 King Size Bed

Coffee machine

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Puerto Morelos 8.5 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.5 mi

Cancun (CUN) 24.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Service!

“The service at Iberostar Grand was really good. They truly anticipated my needs and went above and beyond to ensure my comfort, turning a simple request into an immediate solution.” view full review

Delicious Buffets!

“The buffet dining experience was amazing with a rotating menu that felt personalized. The culinary team truly made it feel like a unique dining experience every day.” view full review

Relaxing Spa!

“The spa facilities were luxurious and well-maintained, providing an array of treatments that made my time there incredibly rejuvenating and enjoyable.” view full review

Engaging Activities!

“I was pleasantly surprised by the variety of daily activities offered. The engaging sports and entertainment kept me active and entertained throughout my stay.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Adults only
Elevator
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Key card access

Sports & Fitness

Fitness center
Diving
Tennis court
Golf course
Pool tables
Darts
Table tennis
Yoga class

Services

Room service
Housekeeping
Car rental
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities

Spa & Leisure

Saltwater pool
Seasonal indoor pool
Heated swimming pool
Beach access
Beach umbrellas
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Treatment room
Beauty treatment
Massage

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710

Map view

Carretera Chetumal - Puerto Juarez Km. 309 Playa Paraiso, Puerto Morelos, Mexico, 77710

City landmarks

Golf Course

Golf Club

2400 ft

Amusement Park

Mayan Water Complex

4000 ft

Galaxy

2500 ft

Wedding chappel

3900 ft

Harbor

Punta Maroma

1.3 mi

Paradise Beach

5200 ft

Chapel

1.2 mi

El Palenque Theater

1.3 mi

Maroma Beach

1.3 mi

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

1.8 mi

Beach

Playa del Secreto

2.0 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2.4 mi

Beach

Playa Maroma

2.4 mi

Golf Course

El Manglar Golf Course

2.5 mi

Teatro Vidanta

2.7 mi

Cirque du Soleil

2.7 mi

Nearby

Playa Paraiso Golf Course

100 ft

Restaurants

La Plaza Buffet

1.2 mi

Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

8.6/10

Great

Rooms

9.2

Location

10.0

Service

9.6

Dining

8.4

Jacob

United Kingdom, January 2025

9.0/10

I recently stayed at this beautiful resort for a week, and it was an amazing experience. The views from the oceanfront suite were spectacular, and the food at the various restaurants was top-notch. However, I did experience some minor issues with the wake-up call service and room decoration that left me a bit disappointed. Overall, it was a fantastic getaway with exceptional service and a very relaxing atmosphere.

Rooms

9.0

The oceanfront suite was beautiful and offered a spectacular view. Though I would suggest aiming for the second or third floor for even better scenery.

Service

10.0

Service was outstanding, with incredibly attentive staff who went above and beyond to ensure my stay was enjoyable.

Location

10.0

The resort is perfectly situated along the beautiful beach, making it easy to enjoy long walks along the shore. The landscaping gives you a real escape from urban life.

Dining

8.0

Dining options were fantastic, with a variety of delicious food across all restaurants, though some buffet offerings could use a bit more variety.

Facilities

8.0

The resort has great facilities including a refreshing pool and fantastic golf course, though finding a beach chair can be tricky during peak hours.

Sophia

United Kingdom, January 2025

9.4/10

My stay at the Iberostar Grand Paraiso was an unforgettable experience with luxurious surroundings and an attentive staff. The hotel, located right along the stunning beach, provided a beautiful atmosphere. The dining options were exceptional, but I did find the activities somewhat limited after a few days. Overall, the value for money felt great considering the stunning views and excellent service.

Rooms

10.0

The rooms boasted a spectacular ocean view with comfortable twin beds and a fully stocked mini-bar. The balconies were a nice size, perfect for enjoying the scenery.

Service

9.0

Service at the hotel was outstanding; the staff went above and beyond to ensure all our needs were met. However, there was a slight disconnect with the front desk when I inquired about restaurant options.

Location

10.0

The hotel is perfectly situated along the fine sandy beach of Playa Paraiso, providing easy access to the water and nearby activities.

Dining

10.0

Dining was a highlight; every meal was delicious and the variety was impressive. The cocktails were particularly noteworthy.

Facilities

8.0

The facilities, especially the pools, were beautiful, but I felt more leisure activities could enhance the overall experience.

Mary

United Kingdom, October 2024

9.6/10

We had an incredible stay at the Grand Paraiso! The staff was attentive and really went above and beyond for us, especially with dietary concerns. The beach was beautiful and well-kept, though we noticed it was a bit rough on some days. While we loved the overall experience, we felt there was a lack of music by the pool and more cultural elements could have been showcased during our stay.

Rooms

10.0

Our room was spacious, clean, and offered a fantastic view overlooking the quiet pool. We were pleasantly surprised with an upgrade for our special occasion.

Service

10.0

The service was outstanding, with staff members like our butler providing thoughtful touches such as a romantic bubble bath and excellent room service.

Location

10.0

The resort is ideally located along the beautiful Playa Paraiso beach and is close to various amenities, restaurants, and shopping options.

Dining

9.0

Dining was a highlight of our stay with an impressive variety of cuisines available, although some restaurants could enhance the authenticity of their dishes.

Facilities

9.0

Facilities were well-maintained and luxurious, from the beautiful pool area to the various entertainment offerings.

Samuel

United Kingdom, October 2024

8.6/10

We had an incredible week at this resort, with beautiful grounds, top-notch food, and wonderful service that made our stay truly memorable. The entertainment staff really stood out, keeping everyone engaged and excited. On the downside, we faced some AC issues in our room, and the dining options had their highs and lows, particularly with some restaurants being unexpectedly closed. Overall, it's a fantastic place, but there's room for improvement in certain areas.

Rooms

8.0

Our room was spacious and well-decorated, but we struggled a bit with the air conditioning that required frequent adjustments. Despite this, the amenities were nice and the mini-bar was stocked with our preferences.

Service

9.0

Service was generally great, with attentive staff who were quick to respond to our needs. However, one incident at the concierge desk could have been worse, as I felt a little ignored during my inquiry.

Location

10.0

The resort is perfectly situated along the stunning sandy beach, with easy access to various activities and nearby shopping. It really added to our vacation experience.

Dining

7.0

Dining was a mixed bag; some restaurants offered excellent meals, but we were disappointed that the Caribbean restaurant was closed during our stay. The buffet had decent selections, with highlights at the Italian and the specialty dining options.

Facilities

9.0

The facilities were impressive, boasting a beautiful beach and well-maintained pools. We enjoyed spending time at the pool area, which was spacious and offered a relaxing atmosphere.

Aaron

United Kingdom, August 2024

9.2/10

We just returned from an incredible vacation where every moment was filled with joy. The service was top-notch, with staff going out of their way to make our stay memorable. Our oceanfront room had stunning views and was well-maintained, but there were minor issues with room service that could be improved. Overall, it was a fantastic experience with delicious dining options and beautiful facilities.

Rooms

9.0

Our oceanfront room was absolutely beautiful with spectacular views. It was clean and comfortable, though we had some minor hiccups with room service.

Service

10.0

The staff were incredibly attentive and helpful. From our butler to the waitstaff, everyone seemed genuinely eager to assist us, making our stay feel special.

Location

10.0

The resort is situated right along Playa Paraiso, providing easy access to the beach and various restaurants within the resort complex.

Dining

8.0

Dining options were fantastic with an amazing variety of dishes. However, we did experience a few issues with room service where some orders were incomplete.

Facilities

9.0

The facilities, especially the pool area, were well-maintained and enjoyable, ideal for both relaxation and fun activities.